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REVIEWS

If You Are Thrilled With Your Car Buying Experience, Click Here To Send Us A Testimonial!

I found Courtesy Autos on line,i had been looking for a truck ,for about a mouth.I saw one i liked and gave them a call,i spoke to John Curtise,and we hit it right off,we had a lot in common as we are originally both from northern va.I went to see the truck and was very interested,John was real nice and very professional and worked with me to make this happen.There was no hard sell and he worked with the finances that i could afford to spend.I had a great experience dealing with John and Courtesy auto, and would recommend them to anyone looking for a a car or truck.Thanks again John. Greg Showalter

Greg Showalter

I purchased a jeep liberty at the NFCU tent sale. After having issues with another dealer my wife and I ran into Steve at courtesy and he was great to work with and was able to find us what we were looking for.

Ryan Ratts

I purchased a SUV from courtesy auto! I had the best experience! I went to test drive the car while my husband was working, they helped me every way they could! He took my car seat base out of my car, put it in the new one and also sat in the back with my baby while I test drove the SUV!!!! That was very nice! They were very patient with me and made me feel 100% comfortable even though I asked 1 Million questions! I will highly suggest this company to anyone! I promise you will be pleased! And we are veryyyy happy with our new SUV! We will be shopping here again when its time for another new car!

Whitney

Just want to say what a Great experience we had with buying our 2016 Soul on Friday March31 2017. I found the car on the Internet emailed Chuck Butler at courtesy and he gave me the answers I needed .He kept in touch with us even thou I did not know when we where going to go see the car. Finally we where able to get to Courtesy, everyone there inside the office and out in the yard where so friendly. Ryan was our salesman he was very Knowledgeable about the car, the process everything .We got there at 9;30 and we drove away around11:00,.I will recommend them to family and friends. And I LOVE MY CAR!

Connie Lunsford

John Curtis was a great guy. Out of all the car salesmen i spoke to about getting a pre-owned car. He not only tried his best to get me to drive away in the car I wanted. But he also made sure I was happy with the deal even after I drove home

Carlos Max Rivera

I was in need of a car and went to another dealership before going to courtesy auto sales and when I arrived there the staff was so energetic and approached me with a smile and a willingness to assist my needs the sales person that made my experience memorable was Steve Slider he is the bomb I would recommend him or anyone to go there they will work with you no matter what your credit history is and along with your car insurance needs as well. If you are looking for a car and or truck I suggest to try there and ask for STEVE!!!!

Stacie B.

I was very pleased with my new purchase of a 2011 Toyota Highlander. John Sandhoff my salesman was great and I was in and out very quickly. This made my experience much easier than what I thought it would be and I had been putting off getting another vehicle because I dreaded the whole process of purchasing a vehicle. If you are looking for another car or to replace an existing one these are the guys to go to. They were accommodating and very reasonable. I would buy again from them.

Terri Greene

Great service, car buying made easy thanks to John Curtice Greg Brown

Gregory Brown

Wanted to thank Ryan and Chuck for assisting us in our vehicle purchase today. Their service was great and our experience was effortless. My daughter is really happy. If you haven't stopped in to Courtesy Auto Sales, do it, their family atmosphere is very accommodating and friendly. Thanks again, Rob DeLaVergne

Rob DeLaVergne

I bought a 2013 Ford Explorer from Courtesy Auto Sales in June 2016 from Chuck. I found the vehicle through TrueCar. I drove to Chesapeake from Richmond to look at the vehicle and ended up buying it. The whole process was so smooth, and everyone at Courtesy was extremely nice. I test drove the vehicle with John Curtice and he made sure he covered everything on the vehicle thoroughly. Recently I had a service issue with my shifter which wasn't covered under the extended warranty I had purchased, and Chip in their service department worked with Sheehy Ford back here in Richmond to get that replaced for me and even picked up 50% of the cost for me. The entire staff at Courtesy treats you like family instead of just another sale. Even months later, they still treat you like family. I would definitely buy from them again, and would definitely recommend them to anyone looking for a vehicle.

Sheree Borum

I was extremely greatful to John Curtis for his awesome customer service, in staying late so I could drive from Richmond to look at and buy a car was above reproach. This is an awesome dealership and I will be buying here again. Thanks John and thanks Chuck for being willing to work with me.

Bill Barthel

I have never had the experience that I had at Courtesy Auto they are the most sweetest people .They were so friendly to me and my mom .John Curtice is the best never a dull moment . He kept in touch with me the whole time .I will definitely be coming back if I need another vehicle

Marcelina Llanos

I was drawn to Courtesy Auto because of their relationship as a USAA True Car dealer. It made me feel like they were more trustworthy plus they had the vehicle we wanted for our family at a price in our budget. We met with John Curtice to test-drive and it felt like we were talking with family. I'm usually skeptical of car dealerships, but this is the first time we felt like they were actually on our side instead of trying to take advantage of buyers. John went above and beyond to get us a great deal, and is patient and kind. You won't regret working with Courtesy. We plan on giving them all our business in the future!

Sarah

Bought a used 2008 Ranger today from John. Great, no-pressure deal, great personality, and a truly friendly environment. I used USAA's Car Buying Service and they honored the price without question. What a refreshing experience after being treated like a 19 year old, first time car buyer by several local dealerships. I've already recommended them to several of my close friends. Buy your next used car here! Even their 4-legged security manager is kind and friendly (though she slept through most of my visit). Lt. Colonel, USAF, Retired

Lt. Colonel Hobbs, USAF, Retired

By far the best car buying experience. Everyone was super friendly and welcoming. Jason was amazing to work with - very responsive to my emails, answered all my questions, and quickly addressed any concerns. He and Chuck did an awesome job working within my budget and made the entire process quick and stress-free. I typically dread the thought of going into a dealership, but this place felt like I was just buying a car from a friend. Highly recommend checking them out. Thanks guys!

Katie B

This dealership is one of the best I've been around the Norfolk area car shopping, and I'll tell you. These guys are straightforward and to the point. They will work with you to get the price you want. If they can't go to what you want, they will let you know. There is no tricks or gimmicks with Courtesy. I'm Active Duty Military and they appreciate all members of the military. I even got a great deal on insurance through them and the paper process and quick and easy. Definitely recommend these guys! A++

Anonymous

Every time I come in I feel at home. Everyone goes out of their way to see me smile!

Sabrina Cowles

I bought a Hyundai Elantra. The selling process was very easy and CHUCK was very personable and gave me a call anytime he found something he thought I would like. Took about 2 weeks to be able to settle on one but in those two weeks it wasn't a stressful search at all. Very impressed with how smooth the process went. Definitely would recommend CHUCK.

Morgan

I've bought 4 cars form this facility over the past 15 years, I can't emphasize how excellent they are. They WORK with you at ALL angles, From Late payments to Repos. OMG!!!!! I'm now working on buying my 5th car from them. I'll recommend EVERYONE to Courtesy Autos.

Athena B

Chuck was my salesperson at Courtesy. He was very patient and explained everything thoroughly and carefully to me. He is a very nice individual. I was very appreciative of if time and answering all my questions. he sales process was extremely smooth and non stressful. I have used Courtesy Service department and was always taken care of very nicely by Chip. I would highly recommend both sales and service.

Pam

The employees were kind-hearted and really had my best interest at heart. I ended up buying a 2009 toyota corolla from them and I've yet to have a problem with it. Go their today I guarantee you won't regret it.

Sammiejae

All the employees here are very nice and all about making sure that the customer is satisfied in every aspect of their car search. My personal dealer was Chuck Butler and he is not only awesome and hilarious but he is an all around great sales person. Come to Courtesy Auto Sales for a great experience and an awesome car.

Sammiejae

Sales person was very helpful and patience. Knew about the product I was interested in and answered all questions and concerns about the vehicle and purchase.

James Pratt

Courtesy Auto Sales is an excellent and professional company. We have had a wonderful experience today in working with all members of the sales team.

Julie

We have been looking for a Jeep Commander for some time, and found this one online and today at the lot. We found the quality of greeting and assistance quite positive, and friendly. The review of the vehicle we purchased was thorough and complete, pointing out immediately the CAR FAX to compare the vehicle with its history. Our sales associate, Steve Slider, was very helpful and assisted with both pointing out issues benefits and features with the car, and with resolving technical questions we had about the vehicle. The company has a service division that offered to repair any issues found during our review. WE appreciate the friendly service and attention to detail and look forward to years of service from our new vehicle.

CM and Barbara MURFF

It's great you don't have to worry about walking just call Courtesy.

Johnnie Cuffee

In my opinion this was by far the best experience purchasing a vehicle I have ever had. Chuck and Wade were very professional and I would recommend courtesy auto sales to anybody!

Dustin Flynn

I purchased a vehicle from Courtesy years ago. I return to Courtesy to get another car and the Asst. Manager Sherry remembered me! WOW!!! Courtesy Auto is truly a family environment. After driving several vehicles, they picked out a vehicle for me ....

Marilynn Carter

I love Courtesy Auto. These people make sure you are satisfied. They take a personal interest and show concern for all your drama. I wouldn't buy anywhere else!

Diane Walker

Purchasing my Honda Civic was a breeze thanks to John Sandhoff, Courtesy Auto is the place to go

Rachel Ashburn

Thank you for being so helpful with purchasing the Ford Explorer. I know you gave my a good deal & I'm so grateful for that. I never realized working with a smaller dealership would be so much better then the larger ones. The staff was so nice and I felt very comfortable dealing with you all. Mike Edwards is the kindest salesman I ever dealt with. I feel like you all will do all you can to help me in the future. Thanks Again and I will let everyone one I know looking for a car about you all.

Elizabeth Mills

I had a wonderful experience. We hope to work with you again in the future.

Andrea Edwards

I've dealt with Courtesy Auto for a numerous years. I've always been treated fairly. Keeps me coming back!

Mrs. Shirley Clark

Just wanted to say how happy I am with my car. Thank you.

Sherlyn Wilson

We were very pleased with the friendly service from the ladies in the office while we were waiting for John to return from the doctor. Also, another sales representative helped us and answered many questions (until John returned).

Lisa and Edward Gasper

It was a great buying experience. One of my co-workers bought an Explorer from you after we told them how great it was to buy from you.

Ian Cayce

I really enjoyed my buying experience with Courtesy Motors and look forward to the next.

Randolph Jones

Will recommend you to all I know. Great experience. Will be back. "YOU ROCK".

Iris and Harold Williford III

The service was great. They treat you like family and help you when needed.

Jackie Vannostrand