I was drawn to Courtesy Auto because of their relationship as a USAA True Car dealer. It made me feel like they were more trustworthy plus they had the vehicle we wanted for our family at a price in our budget. We met with John Curtice to test-drive and it felt like we were talking with family. I'm usually skeptical of car dealerships, but this is the first time we felt like they were actually on our side instead of trying to take advantage of buyers. John went above and beyond to get us a great deal, and is patient and kind. You won't regret working with Courtesy. We plan on giving them all our business in the future!
Bought a used 2008 Ranger today from John. Great, no-pressure deal, great personality, and a truly friendly environment. I used USAA's Car Buying Service and they honored the price without question. What a refreshing experience after being treated like a 19 year old, first time car buyer by several local dealerships. I've already recommended them to several of my close friends. Buy your next used car here! Even their 4-legged security manager is kind and friendly (though she slept through most of my visit). Lt. Colonel, USAF, Retired
Lt. Colonel Hobbs, USAF, Retired
By far the best car buying experience. Everyone was super friendly and welcoming. Jason was amazing to work with - very responsive to my emails, answered all my questions, and quickly addressed any concerns. He and Chuck did an awesome job working within my budget and made the entire process quick and stress-free. I typically dread the thought of going into a dealership, but this place felt like I was just buying a car from a friend. Highly recommend checking them out. Thanks guys!
This dealership is one of the best I've been around the Norfolk area car shopping, and I'll tell you. These guys are straightforward and to the point. They will work with you to get the price you want. If they can't go to what you want, they will let you know. There is no tricks or gimmicks with Courtesy. I'm Active Duty Military and they appreciate all members of the military. I even got a great deal on insurance through them and the paper process and quick and easy. Definitely recommend these guys! A++
Every time I come in I feel at home. Everyone goes out of their way to see me smile!
I bought a Hyundai Elantra. The selling process was very easy and CHUCK was very personable and gave me a call anytime he found something he thought I would like. Took about 2 weeks to be able to settle on one but in those two weeks it wasn't a stressful search at all. Very impressed with how smooth the process went. Definitely would recommend CHUCK.
I've bought 4 cars form this facility over the past 15 years, I can't emphasize how excellent they are. They WORK with you at ALL angles, From Late payments to Repos. OMG!!!!! I'm now working on buying my 5th car from them. I'll recommend EVERYONE to Courtesy Autos.
Chuck was my salesperson at Courtesy. He was very patient and explained everything thoroughly and carefully to me. He is a very nice individual. I was very appreciative of if time and answering all my questions. he sales process was extremely smooth and non stressful. I have used Courtesy Service department and was always taken care of very nicely by Chip. I would highly recommend both sales and service.
The employees were kind-hearted and really had my best interest at heart. I ended up buying a 2009 toyota corolla from them and I've yet to have a problem with it. Go their today I guarantee you won't regret it.
All the employees here are very nice and all about making sure that the customer is satisfied in every aspect of their car search. My personal dealer was Chuck Butler and he is not only awesome and hilarious but he is an all around great sales person. Come to Courtesy Auto Sales for a great experience and an awesome car.
Sales person was very helpful and patience. Knew about the product I was interested in and answered all questions and concerns about the vehicle and purchase.
Courtesy Auto Sales is an excellent and professional company. We have had a wonderful experience today in working with all members of the sales team.
We have been looking for a Jeep Commander for some time, and found this one online and today at the lot. We found the quality of greeting and assistance quite positive, and friendly. The review of the vehicle we purchased was thorough and complete, pointing out immediately the CAR FAX to compare the vehicle with its history. Our sales associate, Steve Slider, was very helpful and assisted with both pointing out issues benefits and features with the car, and with resolving technical questions we had about the vehicle. The company has a service division that offered to repair any issues found during our review. WE appreciate the friendly service and attention to detail and look forward to years of service from our new vehicle.
CM and Barbara MURFF
It's great you don't have to worry about walking just call Courtesy.
In my opinion this was by far the best experience purchasing a vehicle I have ever had. Chuck and Wade were very professional and I would recommend courtesy auto sales to anybody!
I purchased a vehicle from Courtesy years ago. I return to Courtesy to get another car and the Asst. Manager Sherry remembered me! WOW!!! Courtesy Auto is truly a family environment. After driving several vehicles, they picked out a vehicle for me ....
I love Courtesy Auto. These people make sure you are satisfied. They take a personal interest and show concern for all your drama. I wouldn't buy anywhere else!
Purchasing my Honda Civic was a breeze thanks to John Sandhoff, Courtesy Auto is the place to go
Thank you for being so helpful with purchasing the Ford Explorer. I know you gave my a good deal & I'm so grateful for that. I never realized working with a smaller dealership would be so much better then the larger ones. The staff was so nice and I felt very comfortable dealing with you all. Mike Edwards is the kindest salesman I ever dealt with. I feel like you all will do all you can to help me in the future. Thanks Again and I will let everyone one I know looking for a car about you all.
I had a wonderful experience. We hope to work with you again in the future.
I've dealt with Courtesy Auto for a numerous years. I've always been treated fairly. Keeps me coming back!
Mrs. Shirley Clark
Just wanted to say how happy I am with my car. Thank you.
We were very pleased with the friendly service from the ladies in the office while we were waiting for John to return from the doctor. Also, another sales representative helped us and answered many questions (until John returned).
Lisa and Edward Gasper
It was a great buying experience. One of my co-workers bought an Explorer from you after we told them how great it was to buy from you.
I really enjoyed my buying experience with Courtesy Motors and look forward to the next.
Will recommend you to all I know. Great experience. Will be back. "YOU ROCK".
Iris and Harold Williford III
The service was great. They treat you like family and help you when needed.